If you are experiencing difficulty with your mortgage payments due to self isolation / quarantined and/or having been laid off, please know there are options available and lenders offering payment relief.
Many lenders have the ability to allow you to SKIP A PAYMENT, or HOLD A PAYMENT. As the world (including lenders) are navigating thru uncharted waters, please know many policies are just evolving due to COVID-19.
IF YOU ORIGINALLY PURCHASED WITH LESS THAN 20% DOWN YOU HAVE A HIGH RATIO MORTGAGE. THE INSURERS MAY PROVIDE DEFERRAL OPTIONS .
The best course of action for YOU if you need help, is to contact your lender directly to see how they can assist. In an effort to share the most info, please see a list of the most common mortgage lenders with their phone numbers to contact their Customer Services department. PLEASE contact your mortgage lender BEFORE you miss a payment. (don’t wait if you know you’re going to need help)
(thank you to my colleagues in the industry for allowing all us mortgage planners to take the best care of you, our clients by sharing this info)
ATB 1-800-332-8383
B2B 1 800 263 8349
BMO 1-877-895-3278
Bridgewater 1-866-243-4301
CIBC 1-800-465-2422
CMLS 1-888-995-2657 selection 4 – also a “callback” feature here
Optimum 1-866-441-3775
Equitable 1-888-334-3313
Envision 1-888-597-6083
Connect First 403-736-4000
Chinook Financial 403-934-3358
First Calgary Financial 403-736-4000
First National 1-866-557-5509 accounts@firstnational.ca
Haventree 1-855-272-0051 Simply have your broker present a completed Authorization to Disclose Form (Found in the comments) to allow lender to speak with them
Home Trust 1-855-270-3630
HSBC 1-888-310-4722
ICICI 1-888-424-2422
Manulife 1-877-765-2265
MCAP 1-800-265-2624 (if on hold and you’d like a call back – https://www.mcap.com/…/customer-servi…/forms/contact-request)
Merix/Lendwise 1-877-637-4911 Customerservice@merixfinancial.com
Marathon 1-855-503-6060
RBC 1-866-809-5800
RFA (previously Street Capital ) 1-877-416-7873
RMG 1-866-809-5800
Scotia 1-800-472-6842
Servus 1-877-378-8728
Street Capital 1-866-683-8090
TD 1-866-222-3456